Selling conditions


Shipments will be arranged by ENSO SRL Monday to Friday from 9:00 to 13:30. The orders placed during the weekend will be processed starting from the next Monday morning.
 
BKL srls ships all around the world by GLS courier for Italy.
 
It is important that you insert an email address and a phone number correctly when you place an order.
 
The courier does not always contact the customer by phone, so it is important that you insert a correct email address when placing an order.
 
N.B. it is not possible to change the address or the order after placing it.
 
Deliveries will be effected Monday to Friday from 9:00 to 19:00.
 
 
 
Estimated time of delivery after the shipment date:
 
ITALY: 1-3 working days;
 
USA and Canada: 3-4 days according to the destination;
 
Europe: 1 day for major cities / 2-3 days for remote areas 
 
South America: 3-4 days 
 
Asia and the Middle East: 3-4 days
 
Australia and Oceania: 3-4 days for major cities / 4 - 5 days for remote areas; 
 
Africa: 2-4 days;
 
 
 
ENSO BIKINI  is not responsible for possible delays in shipments caused by international customs issues, delays caused by couriers or any other circumstances beyond the control of ENSO BIKINI.
 
During promotions there may be delays in immediate shipping.
 
In all cases ENSO BIKINI reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control. 
 
 
 
Returns:
 
 
 
It is possible to ask for returns within 14 days from the date of the order.
 
 
 
To proceed with the return, please email us at info@ensobikini.it. Please specify the order No. in the email subject.
 
 
 
N.B.: The shipping charges for returns are at the customer’s expenses, the shipment to the buyer is charged by ENSO BIKINI.